Overnight Upgrades - Major Network & Infrastructure Upgrade

This work is scheduled during off-peak hours August 15th at 12:00am BST until August 15th 08:00am BST (15/08/2025) to minimize disruption during critical hours.

What is happening?

We will be performing a major upgrade to our core infrastructure to improve performance, increase network redundancy, and prepare our platform for long-term growth. This maintenance is part of a strategic initiative to modernize our systems, enhance failover handling, and expand our capacity for future scaling.

Full Platform Impact – All Services Affected 

This maintenance will affect all customers, including but not limited too:

• Virtual Private Servers (VPS) 
• Virtual Dedicated Servers (VDS) 
• Dedicated Servers / Dedicated Server Clients 
• Shared Game Server Hosting 
• Web Hosting 
• VPN Hosting 
• Discord Bot Hosting 
• Downstream / White-Label Resellers

All systems and services will be fully offline during the maintenance window.

What work will be carried out during this maintenance window?

• Deployment of two new upgraded core routers to replace our existing routing infrastructure 
• Activation of an additional upstream uplink for improved redundancy and greater external bandwidth capacity 
• Full reconfiguration of our network topology to reduce latency and improve fault tolerance 
• Upgrades to backend orchestration and automation systems for faster provisioning and improved service reliability 
• Rollout of enhanced monitoring and observability tooling for real-time visibility and diagnostics 
• A complete inventory audit of all dedicated server hardware as part of infrastructure validation 
• Scheduled infrastructure checks across key systems and internal services

Why is full downtime require?

Due to the scale of the work being performed — including low-level network changes, hardware replacement, and platform-wide audits — all services must be taken offline to ensure a clean, stable deployment across all infrastructure layers.

This work is scheduled during off-peak hours August 15th at 12:00am BST until August 15th 08:00am BST (15/08/2025) to minimize disruption during critical hours.

We will provide updates on this status page post throughout the maintenance window to keep all clients informed.

We apologise for any inconvenience this may cause and appreciate your understanding as we continue our expansion.

Any questions or worries, please reach out to us via a support ticket so we can answer them.

Kind regards,

Will Allison - Chief Technology Officer @ EUGAMEHOST